Need help with expired domain!
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Need help with expired domain!
The blog I need help with is: (visible only to logged in users)
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What is the domain URL?
Allowing a domain to expire
When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.
If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.
Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.
I’ve tagged this thread in the sidebar with modlook for Staff attention.
If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.
If you did not register the underlying .wordpress.com site then contact the person with the username account who registered it.
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Hi there,
I sent you a manual payment request for the renewal cost of the domain. Once you pay the renewal fee reply back to this forum and we’ll add it back to your site.
Cheers,
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Hi there,
We have received the payment and are working to restore the domain to your account. Please note, it may take a few days before the restoration is complete.
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Hi there,
Success!
Your domain has been restored. Please let me know if you have any questions.
Best,
Sarah
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