Need Help with Hosting Site

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  bugattigroupamazon · Member · Oct 4, 2019 at 5:37 pm

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  To whom it may concern,

  I’m looking to transfer ownership of a WordPress site to my email so I can renew the license. Link to site: https://keystone-partner.com/wp-admin/

  The company that built and designed the site for us has agreed to give us control, but they can’t seem to find the right credentials to allow that to happen. Their email is: (email visible only to moderators and staff)

  Any help would be greatly appreciated. Looking to get this done quickly.

  Thank you,
  Nash Beauregard

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  staff-blorbo · Staff · Oct 4, 2019 at 7:09 pm

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  That is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/