Need Help with reinstall fresh wordpress on site

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  357maelai · Member · May 16, 2020 at 10:54 pm

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  My name is Thananchai. I am a new admin on pvc-kwproducts.com.
  I ran to a problem that can’t access the admin dashboard but I can access the site through wordpress.com desktop. I can’t find where I can fresh re-install WordPress on the tools on wordpress.com desktop. Please give me a direction or suggestion on how to clean the site and install a new WordPress.
  Thank you.

  Thananchai Sirikitphinyokun

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  obt28 · Member · May 17, 2020 at 12:56 am

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  Hello @357maelai –

  Your website is using the open-sourced version of WordPress.org.

  If you’re using the open source WordPress.org software that is self hosted you need to ask for help here instead: https://wordpress.org/support/forums

  Please note that this forum is for WordPress.com hosted sites only. Learn more about the differences from the help documentation: https://wordpress.com/support/com-vs-org/

  Best,