need help with SFTP/phpmyadmin

  • Unknown's avatar
    jonathanallen83 · Member ·

    Hello I need SFTP credentials and PHPMYADMIN credentials

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, will you be hosting the site here with us on the Business or Ecommerce Plan? If so, we can help you access SFTP and phpMyAdmin for our services.

    If you’re using another host, can you contact them directly for these details? Then, for help with your WordPress installation, you’ll want to create an account at WordPress.org so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.

    I hope this helps!

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