Need help with SSL certificate
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Hello – I could use some help adding an SSL certificate so the ‘Not Secure’ message will go away. please advise who can help walk me through how to do this
Thank you!
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi There,
SSL is enabled on every WordPress.com site you create. You don’t need to add an SSL certificate for that. If you are using the open-source WordPress.org software at another hosting provider, then please check with your hosting provider for the SSL certificate. They should be able to give you more information about getting this setup. We only control SSL for domains hosted on WordPress.com.
You can read more about SSL on WordPress.com sites at this link:
https://wordpress.com/support/https-ssl/Hope this helps!
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Hi there,
What’s your site’s address so I can point you in the right direction of getting support?
I don’t see any sites on the WordPress.com account you’re contacting us from, so I assume that your site is hosted elsewhere. So, to get help with the SSL certificate you need to contact your hosting provider.
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This is the site I am admin for: http://www.ihandsurgery.com/
I would very much appreciate if you can direct me to someone who can get on a phone call and discuss a few items. Thank you!!
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Hello
I see your site is hosted with third-party registrar, You are in the wrong forum you should ask the above query in the WordPress.org forum. Please visit this link here http://wordpress.org/support to post to those forums and generate a ticket.
These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:
PS: Please seek assistance with the hosting provider they might be able to add an SSL certificate in your site.
Regards:
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