Need help with the Custom Facebbok Feed Pro

  • Unknown's avatar
    boisebuilder · Member ·

    I tried to update my Custom Facebook Feed on my website with the Smash Balloon Custom Facebook Feed Pro and it has locked up my website. I get the following error message;
    Please deactivate the Pro version of the Custom Facebook Feed plugin before activating this version.

    Back to the WordPress Plugins page.

    When I click on the WordPress Plugins link in the error message, nothing happens. When I try to open my website, it displays the same error message.

    Has anyone else had the same problem and if so how do I fix it.

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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