NEED HELP WITH WEBSITE PLUGINS

  • Unknown's avatar
    test4468 · Member ·

    Hi,

    I have a paid site hosted by WordPress (Zephyrlock.com) and we are having issues with two plugins.
    /home/zephyrlock/public_html/wp-content/plugins/merobuilder

    /home/zephyrlock/public_html/wp-content/plugins/query-monitor

    The site at the moment is working but the displays/layout are distorted. Need assistance ASAP.

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    ladysawen · Member ·

    Hey there Test4468,

    I checked the DNS servers used for the domain Zephyrlock.com and it seems that your site is not hosted by WordPress.com.

    I assume the site is then self-hosted and for support you would need post in the WordPress.org forums instead.

    In fact, this forum is for helping with sites hosted here on WordPress.com, also, the plugins you are referring to are not available in WordPress.com so we won’t be able to assist you with this issue I’m afraid.

    You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:

    https://wordpress.org/support/register.php

    Hope this helps.

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