Need HelpStates page site views and blog stats widget information differ
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I’m a bit confused about blog “views” and site “hits”. My stats page states a particular number of views. However my blog stats widget displays a much lesser number. I would like some clarifying information.
The blog I need help with is: (visible only to logged in users)
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Our stats are not real time stats and take time to update. There are frequent fluctuations that most do not notice because we aren’t watching the process. For details see here http://en.support.wordpress.com/stats/ and note the views and viewers take hours to update.
Our stats are page view stats. But please do not assume that everyone who clicks a follow, like, share, reblog or comment link actually reads the post on your blog because odds are they may not.
Follow, like, share, reblog or comment clicks are not page views. In fact, follows, likes, shares, comments and reblogs are completely misleading when you are talking about page view stats.
Your followers and anyone with a WordPress.com/Gravatar account who is logged into WordPress.com can “follow” your blog, “like”, “share” and “reblog” your posts and “comment” in several locations such as the Reader, without ever clicking into your blog and creating a single page view stat. Subscribers control how frequently they receive your posts (instantly, daily, weekly) and can comment without clicking into the blog.
Logged in visitors using a mobile can read the full post without creating a page view stat. https://en.forums.wordpress.com/topic/wordpresscom-reader-show-full-text?replies=31#post-1373606
You can control the length of the entry sent out on your RSS feed here Dashboard > Settings > Reading. Choose the “summary” setting for your RSS feed rather than to “full text”. That will compel followers who are not using mobiles to click into the blog to read the full post which will create a page view stat.
If you are sure your stats need to be investigated then you need to be specific and post details here so Staff know exactly which stats you are referring to when they get to this thread. You also need to type modlook into the sidebar tags on this thread to get Staff attention.
You can post screenshots and share them with Staff. You can use http://snag.gy/ to share screenshots. Or you can use the WordPress.com guide I linked to and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.
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I do not wish to upgrade my old stats page and other old appearance at my wordpress site. I was comfortable with the old site/pages as they appeared.
Pls be so kind to give me instruction where can I switch back to it? I was told to switch back to the old pages … it stands on the right bottom side.. But where, which page? Tks. for your kind support. -
@hodgepodge4thesoul
I’m glad my copy and paste answer was useful. Are you okay now or do you want Staff to examine your stats? -
@rollinginbudapest
Hi there,
Your post is off topic in this thread. You can still get to the older design of the stats page by going to Dashboard > Site Stats in the classic dashboard. https://wordpress.com/my-stats/ if you have feedback then please do not post it here. Post it to https://en.forums.wordpress.com/topic/why-did-you-destroy-the-stats-page?replies=54 -
I’m good sweetheart. Your copy and paste answered had what I needed. Thanks for checking back. :)
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I was considering letting our fellow blogger know that he could create his own topic, but thought it would have been rude. Is there documentation on forum etiquette?
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@hodgepodge4thesoul
Oh yes there is documentation and there are sticky posts at the head of the forum but in many cases bloggers do not read them. Additionally in some cases English is not their first language.
http://en.support.wordpress.com/getting-help-in-the-forums/
https://en.forums.wordpress.com/topic/wordpresscom-forums-community-standards?replies=1
https://en.forums.wordpress.com/topic/forums-faq-getting-started-in-the-forums?replies=2Your copy and paste answered had what I needed. Thanks for checking back. :)
P.S. It’s good to know I provided what was needed. Happy blogging!
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@timethief
You know, is see the sticky posts (highlighted in yellow, I believe), but the pages don’t show. Maybe I have a browser problem? At any rate, I’ll check out these links you provided.Thank you so much. You’re a lifesaver! :)
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Oh wow! If the pages at those links don’t display for you then you probably do have a browser related issue. Get ready for the lengthy copy and paste checklist that follows. ;)
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including what any error reports you receive state. -
@timethief
Well, as much info as you give, thank God for ctrl+c – ctrl+v! :)It seemed clearing the cache worked! Thank you, thank you, thank you. I have problems like this with Windows. I might need to save up for an Apple. :)
Thank you, again! I’m glad you’re here.
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