Need Invoices from account
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Tried submitting through https://wordpress.com/help/contact will no success. Need all invoices on our billing history from 10/29/17 to 11/02/17. We have surpassed our archive limit of 100 invoices that we can view in our profile. We had this problem last month and a happiness engineer had to handle it for us and sent these manually to the email on our account at (email visible only to moderators and staff).
The site that uses the service to charge is on http://www.guentherhouse.com. In our panel it does says @guentherhouse as the username, “Guenther House”. I do know that I had to specify last time that we do not have a paid hosted service on WordPress.com, this is an outside plugin we got from WooCommerce Services that uses WordPress.com to charge our shipping labels generated from within our website. Hope this helps as there was confusion last time.
The blog I need help with is: (visible only to logged in users)
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Since this deals with billing, here is what I am doing. I have added a tag “modlook” in this topic. One of the members from the WordPress.com staff/WordPress.com Happiness Engineers should be able to help you through this.
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Hi there,
Are you trying to view your receipts via https://wordpress.com/me/purchases/billing/
or via https://woocommerce.com/my-account/orders/?As this is for payment for WooCommerce extensions, the WooCommerce support team is in a better position to help you. You can contact them here:
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Please see the email ticket you already have open with us. I’m closing this thread to new replies so we can keep everything in one place.
- The topic ‘Need Invoices from account’ is closed to new replies.
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