Need live chat

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  meganc8d5170cec · Member · Aug 5, 2023 at 2:28 pm

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  My website is down and I need urgent assistance from live chat, but through the contact page I am not receiving an option to connect to live chat or even send an email to support. My only option is to submit to forums. Why is this happening?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  meganc8d5170cec · Member · Aug 5, 2023 at 2:28 pm

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  my website is down

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

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  staartmees · Member · Aug 5, 2023 at 2:48 pm

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  Live Chat isn’t available for you as your site isn’t running on the wordpress.com platform but is hosted by Bluehost. To solve this problem you must contact Bluehost support.