Need live help locked out of my site

• 

  jimsandell · Member · Sep 15, 2021 at 12:23 am

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  I’m trying to completely change my site, and i am unable to log in using the http://www.jimsandell.com/wp-admin.

  please help

  Site: https://www.jimsandell.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

• 

  shubhamgmath · Member · Sep 15, 2021 at 2:08 am

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  Hi jimsandell

  Your site https://www.jimsandell.com/ is using WordPress.org software. Please contact your hosting provider for this issue. To know more about the domain registrar and hosting provider refer to the link below.
  https://www.whois.com/whois/jimsandell.com

  You can post your question in the WordPress.org support forum. Here is the link to that forum:
  https://wordpress.org/support/forums/

  WordPress.org and WordPress.com are two different platforms. For more information on both the platform please refer to the link below: https://wordpress.com/com-vs-org/

  This forum is not the right place to get help related to Org sites. The main role of this forum is the help the users with the issues related to the .com sites.

  Hope this helps.