Need Login for Business Blog – Account holder left the business!
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My company has a wordpress site/blog. The employee who had the login credentials quit. He did not use his business email address to create the account, so we can’t reset the password through that. I can prove ownership of the company, etc. However, the online help options require information that only the former employee has (2-factor ID, etc.). No idea how to reclaim the site – business name and url are that of the business owner. We are at a loss for how to address this.
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Hi there,
Can you please provide the address of the site in question? Then we can advise you on the best way to proceed.
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Thanks. I can see this account has had a fairly recent payment, so we’ll reach out via email to verify your identity. Talk to you soon.
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