Need receipt for transaction

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  cweleventhauthor · Member · Aug 11, 2015 at 8:06 am

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  I recently renewed (for $13.00) one of our domains and didn’t receive a receipt. (It’s not listed, for some reason, under recent transactions) Can you please forward a copy to me? Thanks.

  (email visible only to moderators and staff)

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  ariwinokur · Member · Aug 11, 2015 at 8:09 am

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  I have tagged this thread so that it can be addressed by a staff member. Please make sure you are subscribed to this thread so that you know when the staff member responds. You can subscribe by clicking the “Subscribe to Topic” link on the right.

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  cweleventhauthor · Member · Aug 11, 2015 at 8:10 am

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  Thanks.

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  auxclass · Member · Aug 11, 2015 at 8:12 am

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  Should be under

  Store >> Billing History

  If you are not logged in as the account that bought the upgrade I don’t think you will see the receipt – is there another account you might have used to buy the upgrade

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  cweleventhauthor · Member · Aug 11, 2015 at 8:27 am

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  I’m not sure. I was logged into the site (ukmediawatch) as usual. Received a notification from WP that our old domain (cifwatch) was about to expire. And, followed the link to the payment screen and paid the $13.00.

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  rachelmcr · Member · Aug 11, 2015 at 6:03 pm

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  Hi Adam,

  For some reason the receipt wasn’t created correctly when you renewed that domain upgrade. Sorry about that! I’ve asked our team to generate the correct receipt for you and will let you know once that’s available.

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  cweleventhauthor · Member · Aug 11, 2015 at 6:21 pm

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  Great. Thanks very much.

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  empresamente · Member · Aug 11, 2015 at 7:26 pm

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  I have no received the google apps (google-site-verification) that I bought ($50) trough Worpress.

  Please I need Help

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  rachelmcr · Member · Aug 12, 2015 at 9:06 am

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  Hi empresamente, I see you chatted with Jason about this issue after posting this message. If you have any further trouble, please contact us directly so we can continue helping you separately from the original issue in this forum thread. :)

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  rachelmcr · Member · Aug 12, 2015 at 10:06 am

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  Hi Adam,

  Our team added the receipt for that domain upgrade renewal to your account. I just emailed you a copy of that receipt, and you can also find it in your account’s Billing History. Please let me know if I can do anything more to help with that. :)

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  cweleventhauthor · Member · Aug 12, 2015 at 10:08 am

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  I received it. Thanks so much!