Need Refund

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  jklaus00 · Member · May 23, 2017 at 6:37 pm

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  I am not using this template. How do I get a refund please?
  Receipt ID: [redacted by mod]
  Transaction ID: [redacted by mod]

  The blog I need help with is: (visible only to logged in users)

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  mommyhive · Member · May 23, 2017 at 7:10 pm

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  Hii @jklaus00,

  This thread has been tagged modlook in the sidebar to get staff attention.

  Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

  We appreciate your patience.

  Thank you 🙂

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  justjennifer · Member · May 23, 2017 at 7:30 pm

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  @jklaus00 Hi there, Just a heads up that you’ve posted in the community forums which are public and indexed by search engines. I’ve redacted the sensitive information in your above post, which should never be posted publicly.

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  justjennifer · Member · May 23, 2017 at 7:32 pm

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  @iamrishaan – If you answer a forum post or come across a forum post where someone has added their email in a way that the forum software doesn’t redact it, a password, phone number, address or any such type of personal information, including receipt and transaction numbers, please MODLOOK the thread and add a tag “remove personal info” https://en.support.wordpress.com/wordpress-com-volunteers/#when-to-call-in-staff

  Thanks for your help!

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  mommyhive · Member · May 23, 2017 at 7:42 pm

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  Thank you for your time and info @justjennifer. Will keep in mind the next time I come across an email which has not been redacted.

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  justjennifer · Member · May 23, 2017 at 7:45 pm

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  Thank you. Kindly note that this includes all the sensitive information I mentioned above. :) Appreciate it.

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  jklaus00 · Member · May 23, 2017 at 8:36 pm

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  Thank you so much!

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  kokkieh · Staff · May 24, 2017 at 11:16 am

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  Hi there,

  You’re actually just past the refund period on that theme, but it’s close enough that I could still issue a late refund. You should receive it in about 10 business days, depending on your bank.