Need Refund

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  cmrusso419 · Member · Jul 30, 2018 at 10:09 pm

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  How do I get a refund. Credit Card statement shows a $96 charge for premium but doesn’t show this when we log in. Please help. Is a live person available to speak over the phone?

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  dkmyta · Member · Jul 30, 2018 at 10:59 pm

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  I’ve tagged modlook for staff to help you out with this issue. Staff will be in touch within a few hours to look into your inquiry.

  For more information about how to get the attention of staff please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope your issue gets resolved soon!

  Cheers

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  thesacredpath · Member · Jul 31, 2018 at 2:00 am

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  What is the address of the site the upgrade was for?

  We provide the following tool, which can help you identify the charge and what it was for.

  Why was I charged?