Need Refund – but Contact form is down

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  ashwindascg · Member · May 16, 2011 at 5:31 pm

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  Hi I need refund for a recent purchase of Domain registration and mapping.
  But it looks like the contact page -> http://en.support.wordpress.com/contact/ is down.
  Can you please give me another page or email, where I can contact or send a mail to get this refund.

  Thanks,
  Ashwin.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 16, 2011 at 6:07 pm

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  Not to worry. I have flagged this thread for Staff attention. Please provide the domain URL you purchased and wish to have a refund for.

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  ashwindascg · Member · May 16, 2011 at 6:19 pm

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  Hi. Thanks for your reply.

  Domain URL :-
  Item: Domain Registration – ashwindas.net mapped to http://ashwindasdotnet.wordpress.com

  I had one more doubt, I needed to map ashwindas.net to http://ashwindas.wordpress.com instead of the above.
  So can this be done without giving me a refund, and by charging me only for the new mapping? If this cant be done, then I’ll take the refund.

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  timethief · Member · May 16, 2011 at 6:51 pm

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  Thanks so much for providing all the details. Staff will reply to you when they can

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  jewishacademy · Member · May 16, 2011 at 7:00 pm

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  Hi timethief,

  I am having the same issue. I would like a refund on a Domain Registration and and Mapping I purchased a few hours ago.

  Domain Registration is frankeljablog.com mapped to fjaisraeltrip.wordpress.com/

  Thanks,

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  timethief · Member · May 16, 2011 at 7:02 pm

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  @jewishacademy
  Thanks for providing your details.

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  staff-blorbo · Staff · May 16, 2011 at 8:41 pm

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  Please contact us via support@wordpress.com to request a refund.