Need Refund: Charged Twice

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  emilytrends · Member · Dec 4, 2015 at 6:57 am

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  I was signing up for my domain for $18 which is emilytrends.com & I got 2 email confirmation receipts that each have separate order numbers. This indicates that I have been charged twice. When I clicked “pay $18”, it took a while to load & eventually said something like “error”, so I re-entered my card info & it went through the second time. I would like a refund of $18 as I already paid for my annual domain. Thank you! Please contact me via email on account & comment here so that I know someone has seen it!

  -Emily W.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 4, 2015 at 11:57 am

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  Hi there,

  I have issued your refund, as requested. You should also be receiving an email from me shortly with more information. Let me know if you don’t receive it.