Need refund on money spent today

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  designedbyval · Member · Aug 25, 2013 at 10:43 pm

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  I want a refund of the $99 I spent today, 8/25/13. I have decided to go with a free format elsewhere.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 25, 2013 at 10:46 pm

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  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund from your dashboard.

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: It takes from 1 – 2 weeks for the refund to be received.

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  mattdayphoto13 · Member · Aug 27, 2013 at 2:03 pm

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  I’ve sent multiple “cancel and refund” submissions from that page but haven’t received a single email confirming it like it says I would. I need this resolved immediately.

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  jackiedana · Member · Sep 4, 2013 at 10:27 pm

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  @mattdayphoto, I see cancellations for a premium theme and domain mapping were processed on your account on 8/27/13. It can take a few days to see a refund in your account.

  @designedbyval, I do not see any existing transactions on your designedbyval WordPress.com account. Could you have purchased the upgrade on a different account?