Need Refund on Subscription

  • Unknown's avatar
    creativostudiosart · Member ·

    I have been trying to contact someone about refunding a renewed subscription that I was not aware of and still haven’t gotten a response yet. I never got a notification that it was renewed. Does anyone know how to get in contact with them besides email? Any help would be appreciated.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • aleone89 · Staff ·

    Hey there,

    We can certainly help via these forums.

    To check, I can see that the Pro plan on creativostudiosart.wpcomstaging.com has renewed – is this the renewal in question? https://wordpress.com/me/purchases/billing

    Many thanks in advance and looking forward to hearing from you!

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