Need reimbursement or help transferring account

  • Unknown's avatar
    lissanewmandohertyeducom · Member ·

    We paid for a premium plan site but I didn’t realize our website designer had already signed us up for a free account. How do I transfer our payment to the originally set up site?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    danielancines · Member ·

    Hi, how are you?

    In this case, I’ll tag this thread for the staff help you.
    Tag: modlook.

    Regards.

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to assist you in cancelling, refunding, or transferring your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into taking care of the subscription purchase.

    Let me know if you have any questions.

    Thanks!

  • The topic ‘Need reimbursement or help transferring account’ is closed to new replies.