Need site privated

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  artbot77 · Member · Aug 9, 2021 at 12:07 am

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  I have another account but I am unable to access it because wordpress doesn’t seem to be sending any e-mails to my account. My e-mail provider is going to end service at the end of the month so my e-mail will disappear and I will no longer have access to it. Is there any way I can at least have this website privated? I would prefer it be deleted all together but I know without any proof that I own it I can’t. If a support staff would like to try to e-mail that account to prove that I own it I can do that. Thanks.

  Site: https://starvingnovelist.wordpress.com/.
  WP.com: Yes
  Correct account: Unknown

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  aisajib · Member · Aug 9, 2021 at 9:15 am

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  Hi there!

  I’ve sent an email to the email address we have on file for the site you mentioned. Please check your email and reply to that email if you get it and we’ll be happy to help with the next steps.

  If you’re unable to locate the email, let us know and we can make the site private as per the notes here: https://wordpress.com/support/account-recovery/#if-ownership-cannot-be-established

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  artbot77 · Member · Aug 14, 2021 at 8:46 pm

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  I was able to see the e-mail and replied. Was it received?

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  helper-heroponriki · Member · Aug 14, 2021 at 8:58 pm

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  We don’t show a reply to the email that we sent on the 9th. If you sent the email, reach out to your email service provider to see why your reply wasn’t sent to us.

  Also, we can only continue helping with this via that email as this is an account recovery issue.

  Thanks!