need support

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  trever82 · Member · May 19, 2021 at 9:36 pm

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  Need support on a product I purchased on woocommerce but you keep telling me to verify email, over and over again. I made a new account to try and contact but its the same thing, even though they are both “verified”??

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  supernovia · Staff · May 20, 2021 at 1:00 am

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  Hey there, I can see your email was verified for WordPress.com about three hours ago. Please try clearing your browser cache. Here’s how:

  Solve Common Browser Issues

  Then, while still logged in, try submitting a support ticket here: https://woocommerce.com/my-account/create-a-ticket/

  If that does not work, please try the contact form https://woocommerce.com/contact-us/ , and use “I need Help with My Account” > “Need something else” to get help verifying the account. You can ask your question there too at the same time.