need support in moving my subscribers

• 

  foodieadamandcookieeve · Member · Mar 13, 2015 at 9:42 am

  • Copy link
  • Add topic to favorites

  Hello, I want to move my subscribers who receive email updates from my old site to new site? Can you please assist me..
  Old site – https://foodieadamandcookieeve.wordpress.com

  New site – http://foodieadamcookieeve.com/

  Appreciate the help,
  Thanks!
  Joe

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Mar 13, 2015 at 10:03 am

  • Copy link

  Hi there. I see http://foodieadamcookieeve.com/ is a self-hosted site. Have you already installed the Jetpack plugin to that site? With the Jetpack plugin you can move your followers yourself using the instructions here: https://en.support.wordpress.com/moving-a-blog/moving-your-subscribers/

  If you need more help with this I can tag this for staff to assist you, but please make sure that you have Jetpack installed first, otherwise staff also won’t be able to move your subscribers.

• 

  foodieadamandcookieeve · Member · Mar 13, 2015 at 10:10 am

  • Copy link

  Hello, thank you so much for the response.

  I have installed the plugin – Jetpack by WordPress.com

  Can you please tag a staff who could assist me in moving the subscribers

  Appreciate your help &
  Thanks,
  Jofy

• 

  kokkieh · Staff · Mar 13, 2015 at 10:12 am

  • Copy link

  Done. Please be patient while waiting for staff to reply.

• 

  foodieadamandcookieeve · Member · Mar 13, 2015 at 10:13 am

  • Copy link

  Sure,
  thank you

• 

  gracejiyoung · Member · Mar 13, 2015 at 6:23 pm

  • Copy link

  Hi there,

  I cannot find a Jetpack connection for the site:

  foodieadamcookieeve.com/

  Can you please check again and let me know once it is activated? When it is, I can transfer you followers for you.

• 

  foodieadamandcookieeve · Member · Mar 13, 2015 at 6:28 pm

  • Copy link

  Jetpack by WordPress.com – This is what I have installed .. I see it activated in my plugins..

• 

  gracejiyoung · Member · Mar 13, 2015 at 6:54 pm

  • Copy link

  Which WordPress.com account is it linked to? Can you check the link for your Jetpack site because I’m not seeing any connections for:

  foodieadamcookieeve.com

  It may be activated, but is it connected to your WordPress.com account?

• 

  foodieadamandcookieeve · Member · Mar 13, 2015 at 6:57 pm

  • Copy link

  I just connected, could you please check now, thank you

• 

  gracejiyoung · Member · Mar 13, 2015 at 7:02 pm

  • Copy link

  They have been transferred.

• 

  foodieadamandcookieeve · Member · Mar 13, 2015 at 7:09 pm

  • Copy link

  You mean the users will receive e mail updates hereupon?

• 

  gracejiyoung · Member · Mar 13, 2015 at 7:09 pm

  • Copy link

  They will when you make posts from your WordPress.org site.

• 

  foodieadamandcookieeve · Member · Mar 13, 2015 at 7:11 pm

  • Copy link

  Thats great, your assistance is highly appreciated

• 

  foodieadamandcookieeve · Member · Mar 13, 2015 at 7:16 pm

  • Copy link

  Thats great, I just checked and its working.. Can you also help me in fixing the feedburner subscription in http://foodieadamcookieeve.com/
  It isnt working

• 

  gracejiyoung · Member · Mar 13, 2015 at 8:00 pm

  • Copy link

  I’m sorry, but since you are self-hosted we don’t have access to that site. We can help you with your WordPress.com site, but with this it might be best to contact your host.