Need support on getting the password reset email!
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I do not remember my password, but on using the lost password form, I am not receiving any email for resetting the password. I have tried this thrice. This is urgent as I need to complete configuring and editing my new website for which the theme is installed. I have email from Word Press confirming my user name and therefore I know I am not making any mistake in providing my user name or email when filling the lost password form. Can anyone help with what I can do to retrieve my forgotten password?
The blog I need help with is: (visible only to logged in users)
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That site is not hosted by WordPress.COM we do not provide support for any sites that are not hosted here. You are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
Here’s the link for the forum for the WordPress iphone app so you can post there and make our developers aware of your issue. http://iphone.forums.wordpress.org/
See also: http://ios.forums.wordpress.org/forum/how-to-and-troubleshooting
If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
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