Need Technical support

• 

  hrhealthtip · Member · Feb 22, 2023 at 11:44 am

  • Copy link
  • Add topic to favorites

  We have woo commerce in all of our websites… But in one of our websites… In the product listing option, the update button is not working… How to solve this issue??

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-doublebassd · Staff · Feb 23, 2023 at 6:35 pm

  • Copy link

  Hi there,

  Is this particular issue happening on the site starhealthline.com?
  
  If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site, you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com-hosted websites. If you want to know the difference between the two, you can find more information in this document:

  https://en.support.wordpress.com/com-vs-org/
  
  Hope this helps. Let us know if you have any questions. Thanks!