Need to access a site but the email for it is no longer accessible AT ALL

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  katiek508 · Member · Nov 29, 2025 at 10:30 pm

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  I created a website called halfmaverick.com on January 16, 2020. I created with an email back then that has since gone completely defunct.
  
  I need to access this site so I can update both the site and the email address associated with it.
  
  I have the original email with the receipt ID, but when I try to fill out the Account Recovery Form, it says the ID is not valid.
  
  I have the original email with the “click here to validate/activate,” but if I try to include THAT link in the account recovery form, it also gets rejected.
  
  So I can’t:
  a) access my site to change the email
  b) access my site to update it
  c) fill out an account recovery form because it won’t accept the information I DO have!
  
  Please, please help me.
  

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Nov 30, 2025 at 8:35 am

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  Hopefully you wrote down your password? Log in with your username instead of with an email address. Don’t forget to log out from this new account first.

  https://wordpress.com/forums/users/halfmaverick/

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  katiek508 · Member · Nov 30, 2025 at 9:04 pm

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  Thank you, @themagicrobot, that’s a great suggestion.
  
  Yes, I DID write down my password, but the only username I have is my email address, as far as I know…
  
  But I’ll dig through the files and see what I can find. Appreciate the reply.
  
  Another key problem is that I will continue to get billed for renewal unless I can gain access to this mess!

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  staff-barett · Staff · Dec 1, 2025 at 6:32 am

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  Hi Katie!
  
  We noticed you also reached out to us via email and asked for assistance with account recovery. We have replied to your email with the next steps. Let’s continue the conversation in the email thread so that we can assist you further.