Need to cancel a domain that has been suspended

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  song522 · Member · Oct 10, 2023 at 12:25 pm

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  Hi:

  I used to register a domain named funalgorithm.com but did not do verification since it went to my junk mail. Then the domain got suspended. I want to cancel the domain, but the problem is the account is suspended and I can no longer access it. Can you help me cancel it?

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  song522 · Member · Oct 10, 2023 at 12:25 pm

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  Hi, I used to register a domain named funalgorithm.com but forgot to activate it. Then the domain was suspended and I kept being charged for it. Because it has been suspended, I can no longer delete this account. Can you do something about it?

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  supernovia · Staff · Oct 10, 2023 at 9:42 pm

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  Hi @song522, we’ve resent the verification email. Watch for that, then log out and log back into the account associated with the domain. From there, you can cancel if you’d like.

  But just to be sure I understand, are you canceling the domain because you don’t want it anymore, or do you want to use it with another service? If you want to keep using it elsewhere, please transfer it instead. Canceling puts the domain through a long, tricky process and it can be lost in the meantime.