Need to cancel an order

• 

  isabelnavarretesite · Member · Jul 7, 2018 at 7:28 pm

  • Copy link
  • Add topic to favorites

  Hi there. I was just charged 100
  dollars for auto renew on an account I don’t use. Can I cancel it? I will go through my bank if necessary but it’d be easier to do it through you guys.

  Thanks.

• 

  thesacredpath · Member · Jul 7, 2018 at 11:42 pm

  • Copy link

  Hi there, I do not see any upgrades or charges on the account you are logged in here with.

  Can you give us a link to the site that the renewal was for?

• 

  thesacredpath · Member · Jul 7, 2018 at 11:43 pm

  • Copy link

  Also, if you could log out of this account and log in with the account the upgrade is on and confirm, so that we can verify ownership, that would be great.