need to cancel subscription associated with this site

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  seador · Member · Jan 25, 2023 at 12:03 am

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  I stopped using this site a year ago. I didn’t expect to get billed for it again. How do I cancel?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jan 25, 2023 at 12:59 am

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  Hi there,

  I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login? Please fill out the form here to the best of your ability to let us know more info about this transaction? https://wpchrg.wordpress.com/

  If the info you have is not a match for what we show in our system, then a contact form will appear that will allow you to send a direct message to our billing support team, and from there they will reach out to you privately via email.

  Thanks!