Need to cancel URL–unused for 10 years

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  twburden · Member · Jun 7, 2022 at 8:47 pm

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  Need to cancel gopharr.com. Started in 2011 and hasn’t been used in 10 years.

  WP.com: Yes
  Correct account: Unknown

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  supernovia · Staff · Jun 7, 2022 at 11:52 pm

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  Hey there, it’s owned by another account. Are you able to log in with the email address that gets renewal reminders? Once you’re in the right account, you can cancel as you like at this address:
  https://wordpress.com/me/purchases

  If you need help recovering access, you can do that with info from your last renewal. Here’s how:
  https://wordpress.com/support/account-recovery/#account-recovery-form

  Let us know if you need more help with this!

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  twburden · Member · Jun 11, 2022 at 12:01 am

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  I need more help with this. I have the transaction id for the last payment on June 6,2022 but can’t get to the gopharr.com website or email. Thanks.

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  supernovia · Staff · Jun 11, 2022 at 2:23 am

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  Hi @twburden, glad you’ve got that!

  Are you able to use the Account Recovery form?
  https://wordpress.com/wp-login.php?action=recovery

  It should let you send in the request if you have the transaction ID. If it asks you to reset the password by email, just go ahead and click submit again.