Need to cancel web domain

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  hollygilbertbliss · Member · May 3, 2019 at 12:17 am

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  How do I cancel a web domain with a monthly recurring charge?

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  gemmacevans · Member · May 3, 2019 at 10:35 am

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  Hi hollygilbertbliss,

  The account you are currently logged in to hasn’t created any sites or purchased a custom through WordPress.com. Which domain do you want to cancel? Please don’t share any transaction IDs here — a domain is the only information I need for now.

  We don’t charge monthly on WordPress.com so I suspect the upgrade you are referring to was not bought from us. But I can point you in the right direction once I know which domain you are referring to :)

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  hollygilbertbliss · Member · May 3, 2019 at 5:34 pm

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  There is a recurring charge on my bank acct
  From WordPress for $70
  I think the domain name is:
  30FirstDates

  I want the charges to stop but don’t know how!

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  supernovia · Staff · May 3, 2019 at 7:02 pm

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  I’m still not able to find that. We’ll reach out via email so you can send the transaction ID associated with the charge.