Need to cancel wordpress import!

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  baldmikey · Member · Sep 8, 2017 at 6:17 pm

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  Can a moderator kill this import? Import file XML included 78000(!) pending/spam comments, creating an import file of 58MB. I deleted the comments and re-exported a 1.6MB file, and now just need to cancel the current/hung import and then import the new file. Thank you!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 8, 2017 at 6:18 pm

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  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  baldmikey · Member · Sep 8, 2017 at 6:20 pm

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  Great, thanks for adding the tag! Much appreciated.

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  timethief · Member · Sep 8, 2017 at 6:23 pm

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  You’re welcome.

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  kokkieh · Staff · Sep 9, 2017 at 2:57 pm

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  Hi there,

  I think that’s the most impressive spam-bloat I’ve ever seen on an import file :D

  Consider the import…taken care of. Let me know if you run into any trouble with the new one.

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  baldmikey · Member · Sep 10, 2017 at 1:19 pm

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  Thanks … though I’m still seeing the spinning donut when I return to the Import page to try the new, appropriately sized import. Does it need another kick/nudge from your side? Thanks.

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  baldmikey · Member · Sep 10, 2017 at 5:45 pm

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  Perhaps I can still upload the file from this location instead of the main Settings -> General -> Import screen?

  https://baldmike.wordpress.com/wp-admin/admin.php?import=wordpress

  This page is prompting for the file.

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  baldmikey · Member · Sep 11, 2017 at 7:32 pm

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  Have successfully imported the file and all looks good. Though still seeing that spinning donut on the import page.

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  kokkieh · Staff · Sep 11, 2017 at 10:43 pm

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  The persistent spinner on the import page is a known issue, and we’re trying to figure out the cause. Can you please try a few things for me that might help us narrow that down? In each case, check My Site ->Settings and check if the spinner still shows on the Import page.

  1) Try logging out and then log back in.

  2) Log in using a completely different browser.

  3) Clear your browser’s cache and cookies.