Need to Cancel WordPress Subscription

• 

  smartseatservices · Member · Jun 24, 2023 at 7:54 pm

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  Hello,

  I just cancelled my subscription with the hosting site, DreamHost, and I cannot access my wordpress site as I had to go through them to view it.

  I just want to make sure that we do not have any autorenew payments and wish to remove my card from the account as that bank account is no longer open.

  Can you please help me solve this issue?

  you can reach me at (email visible only to moderators and staff) & (email visible only to moderators and staff)

  Thank you for the help!

  Self-declared URL: http://www.smartseat.io
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Jun 25, 2023 at 6:33 pm

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  Hi there!

  We are WordPress.com, a different managed hosting service provider than Dreamhost. Since your site is hosted by Dreamhost, you’ll need to contact them for help. A WordPress site hosted elsewhere (like Dreamhost) uses WordPress.org as opposed to us (which is WordPress.com).

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

  Hope that helps!