Need to Change Domain and be Primary Editor

  • Unknown's avatar
    graziosojoe · Member ·

    Hello,

    I recently tried to change my domain for ‘thesmartglasseffect.wordpress.com’. However, I created a gmail account awhile back to create this new domain. The gmail account has been delete due to inactivity (gmail account was (email visible only to moderators and staff)). Thus, I cannot change the domain even though my personal account does have Edit access. I am asking the following:

    Please make this account ((email visible only to moderators and staff)) the Primary Editor and Owner of thesmartglasseffect.wordpress.com. Thanks!

  • kokkieh · Staff ·

    Hi there,

    We cannot make your account a user of any level on that site at your request. Only the account that currently owns the site has the ability to add additional users or transfer ownership of the site.

    If you no longer have access to the email address you used for that account, please follow our account recovery process explained at https://en.support.wordpress.com/account-recovery/

    Once you’ve verified your ownership of the site, we can help you update the email address which would allow you to access the account again.

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