Need to change the blog admin

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  jillatchartbeat · Member · Oct 17, 2018 at 6:20 pm

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  The person who was the admin on our blog has left the company. We need admin access (or at least editor) to manage posts. How can we recover admin access if the email attached to the account is no longer active?

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  feartheseeds · Member · Oct 17, 2018 at 6:34 pm

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  Hi. We need to know the URL of the account you’re having problems with, it’ll help us assist you.

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  jillatchartbeat · Member · Oct 17, 2018 at 6:56 pm

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  blog.chartbeat.com

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  feartheseeds · Member · Oct 17, 2018 at 7:35 pm

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  Hi. Sorry, but your site (chartbeat.com) is not hosted by WordPress.com, so unfortunately you’re in the wrong Forum.

  Registrar: NETWORK SOLUTIONS, LLC.

  This is the difference between wp.COM and wp.ORG:

  “WordPress is a publishing platform that makes it easy for anyone to publish online, and proudly powers millions of websites. It comes in two flavors: the fully hosted WordPress.COM, and the self-hosted version, whose software is available for free at WordPress.ORG.”
  https://en.support.wordpress.com/com-vs-org/

  …this is where you could find some answers:
  https://wordpress.org/support/

  You could also try these links:

  https://knowledge.web.com/
  https://www.networksolutions.com/index.jsp

  Good luck.