Need to Close My Account ASAP

  • Unknown's avatar
    yellowroserentalsandevents · Member ·

    When I click ‘close account’ it says ‘chat with someone in support.’ What a joke – this is a public forum. I want my account closed. I do not want to pay another cent for this site I never even posted to. I am FURIOUS that there isn’t anyone that can help me with this immediately.

    The site I need help with is [visible only to staff] (email visible only to moderators and staff).

  • supernovia · Staff ·

    Hi! When you file a chargeback it can gum things up for account closure, since you’ve launched an investigation. Are you able to close the chargeback with the bank?

    Also I can see you don’t have any upgrades that will renew. We will want to get this resolved for you soon, but I can also say there are no pending charges.

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