Need to contact a human in Customer Support

  • Unknown's avatar
    magikconsulting20 · Member ·

    We are debited for an amount or $280.00 last week and now our emails are not working. Unable to get support from Chat though we are paid plan and have been a customer for the past 4 years. Request immediate help.

  • Unknown's avatar
    staartmees · Member ·

    You created the account magikconsulting20 only 3 days ago, so you can’t be a customer for the past 4 years. Log out from current and.log in again to your other account to get further help.

  • staff-barett · Staff ·

    Hi there,

    I hear your concern, and I want to make sure you get the right help for this. I noticed you reached out to us by email as well, and we’ve replied there with guidance on how to proceed. You’ll just need to contact us from the correct WordPress.com account email so we can look into the unrecognized charges.

    I’ll go ahead and close this forum thread since we’ll continue supporting you through the email conversation.

  • The topic ‘Need to contact a human in Customer Support’ is closed to new replies.