Need to contact human

  • Unknown's avatar

    My site is gone. Please can you help me find it?

    Self-declared URL: https://learnmore.pewmissal.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    The site is no longer listed among my sites.

  • Unknown's avatar

    Hi there, I have looked at your account, and the Pro Plan had expired and was removed on 2023-05-12 and the site was reverted back to the Free Plan. I see you have purchased the Business Plan for the site.

    You can go to Jetpack > Activity log and filter for backups and restores, and scroll down and click the restore button for May 11, 2023, the day before your site was reverted, and it will restore things to that date, and everything should be as it was previous to the expiration.

    For your domain, you will need to add that back to the site since the connection was removed when the plan expired and the site was reverted. You can do that by giong to Upgrades > Domains and click to add a domain, and then click to add one you already own and enter the domain name.

    The site is currently set to coming soon I see. After you restore the site and add the domain back, and check things to make sure all looks correct, you can go to Settings > General and in the Privacy section, set the site to public.

    Let us know if you have any issue or questions.

  • The topic ‘Need to contact human’ is closed to new replies.