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Forums / Need to contact someone at WordPress!

Need to contact someone at WordPress!

  • Unknown's avatar
    aromapooch · Member · Jun 14, 2016 at 11:22 am
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    I am trying to get into a google for works app account so I can use the email (email visible only to moderators and staff) that i paid for with my site. However I
    I have contacted Google support who have told me to contact you as I have attempted to log in using the credentials provided by WordPress, but they appear to be invalid.

    I need someone at WordPress and have them reset my account password.

    Thanks in advance!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    heliodore · Member · Jun 14, 2016 at 2:44 pm
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    Hi,

    Here are the various types of support offered for WordPress.com:
    https://en.support.wordpress.com/help-support-options/

    As you have a custom domain, it appears you have a paid upgrade. Therefore, I suggest you to use the “Contact Support” form.

    Happy blogging!

  • Unknown's avatar
    kokkieh · Staff · Jun 15, 2016 at 8:01 am
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    @aromapooch

    It looks like your domain wasn’t correctly verified when you bough Google Apps. I’ve done that for you and reset the password. You should receive a new password via email soon.

    Once you log in, also make sure to accept Google’s terms of service and to set a new password, as the one we sent you can only be used once.

    I also notice that you have two Google Apps licenses, one bought in February along with your domain, and one you bought now. Did you mean to buy two licenses?

    Let me know if you need any more help with this.

  • The topic ‘Need to contact someone at WordPress!’ is closed to new replies.

Tags

  • email
  • Google for works
  • locked account
  • reset password

About this topic

  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 10 years
  • Latest reply from aromapooch

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