Need to contact wordpress to have them refund me the charges for my plugin download
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Need to contact wordpress to have them refund me the charges for my plugin download. Dont actually have a wordpress.com login! HELP!
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We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.
If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.
If the charge is located using the above site, but you are not presented further options, please contact us via
billingsupport (at) wordpress (dot) com -
I do not believe i have a log in via “wordpress.com”
I work for a company where we have a website built through wordpress.
Our sites are not hosted by wordpress. -
OK, regarding the charge, does it say wpchrg.com on it? Are you able to use the form at https://wpchrg.com to look it up?
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No it says: Charges will appear on your bill as: FS *oplugins.com
i was unable to use that site to look up the 2 purchases
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It looks those charges are related to oPlugins, https://oplugins.com/. You can contact them at https://oplugins.com/contact/
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thank you. Do you by any chance have a phone number for them? They have not responded back to an email i sent them last week.
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Hello there,
Many thanks for reaching out.
OPlugins is a separate company, other than the information they provide here: https://oplugins.com/contact/ we wouldn’t have any more information available.
I hope this helps.
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