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Forums / Need to delete a very old site

Need to delete a very old site

  • Unknown's avatar
    junk497721311 · Member · Mar 10, 2018 at 12:12 am
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    magmafication.wordpress.com is a very old site made by a long gone marketing person (Victoria) for the company Magma that was bought by One Stop Systems (OSS) a few years ago. We just found this old site and want it taken down. How do we go about getting that done?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    shubhamgmath · Member · Mar 10, 2018 at 1:06 am
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    Hi there

    Deleting site is a permanent thing. Once deleted, You will not be able to restore it and will not be able to get this WordPress.com URL back.

    Here is the support document link that helps you deleting your site:
    https://en.support.wordpress.com/delete-site/

    Hope this helps.

  • Unknown's avatar
    junk497721311 · Member · Mar 10, 2018 at 2:28 am
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    Sorry, I forgot to mention that we have no access to this site (magmafication.wordpress.com) so your link does not help.

    Again, that site is for a company that is gone.
    The person who made it is gone.
    We (OSS) bought the company (Magma) and want the site taken down.
    To whom can I send this request to?
    Obviously it would have to be an Administrator or Customer Service or something.
    Thanks.

  • Unknown's avatar
    shubhamgmath · Member · Mar 10, 2018 at 2:30 am
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    Hi

    I am tagging this post as ‘modlook’ for Staff assistance please wait for some time they will get back to you on this

  • Unknown's avatar
    junk497721311 · Member · Mar 10, 2018 at 2:34 am
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    OK, thanks.
    I will await their reply.

  • Unknown's avatar
    fstat · Staff · Mar 10, 2018 at 9:51 am
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    Hi there,

    Here are all the ways to recover access to the account that owns the site and delete it.

    If you still have access to the email connected to the account, you can enter that email address in the password recovery tool:

    https://en.wordpress.com/wp-login.php?action=lostpassword

    If that doesn’t work, in order to regain access to a WordPress.com account, we’ll need one of the following things:

    * An email sent from the email address on-file for the account

    Change Your Email Address

    Please include ticket no. [#XXXXXXX] in the subject of your reply and quote this email, so we can connect it to this message.

    * A transaction ID for any upgrades purchased for the account

    https://en.support.wordpress.com/transaction-id/

    * The WordPress.com account activation link, which we sent to your email address when you first registered with us. If the email you received included a confirmation button instead of a link, you can copy the activation URL by right-clicking on the button and selecting “€œCopy Link Address”€ (this text may slightly vary, depending on your browser).

  • Unknown's avatar
    junk497721311 · Member · Mar 10, 2018 at 5:51 pm
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    Thank you for your response but I am still stuck.
    While we still own/control the Magma.com domain, we don’t have that domain setup for email anymore. We also don’t have any copies of mailboxes that we think would be the one used on this site ((email visible only to moderators and staff), (email visible only to moderators and staff), (email visible only to moderators and staff), (email visible only to moderators and staff), etc.).
    We do still have (email visible only to moderators and staff) forwarding to (email visible only to moderators and staff) if that helps.
    If you could tell me what email address was used ((email visible only to moderators and staff)) I could recreate it and go that way.
    Bottom line, we don’t care about access to this site, we just want it deleted.
    Magma is long defunct and we don’t want any confusion about that lingering on the web.
    Thank you for your assistance with this matter.

  • Unknown's avatar
    kokkieh · Staff · Mar 11, 2018 at 7:50 am
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    Hi there,

    Bottom line, we don’t care about access to this site, we just want it deleted.

    Only a logged in admin on a site can delete it, so you would need to regain access to the account in order to delete it. We cannot delete a site at a third party’s request under any circumstances. We also cannot tell you the email address that is connected to that account, nor can we confirm if you try to guess it. If you don’t remember the correct email address, our account recovery form is the only way to regain access to the site.

    Your ownership of the magma.com domain in no way verifies your ownership of the magmafication.wordpress.com site, and the magma.com domain has never been connected to that site in any case.

  • Unknown's avatar
    junk497721311 · Member · Mar 12, 2018 at 4:24 pm
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    and the magma.com domain has never been connected to that site in any case.

    Really? Here are 5 places on just the home page where this site IS connected to Magma.com and if you click on any of them, you get redirected to onestopsystems.com, the new owner of Magma;

    1 – ” For more information, visit http://www.magma.com/.”
    2 – “Links – Official Magma Site“
    3 – “Read the rest of the white paper on PCI Express: A Uniform Protocol Across Applications “
    4 – “Shipping and Availability – The EB7‐x8 is currently shipping and is available at:
    http://www.magma.com/expressbox7x8G2.asp
    5 – “For more information about Magma, please visit http://www.magma.com”

    There has to be some legal kind of way we can get this site taken down.
    This site is defunct. I’m sure it has not been logged in to in many years and the latest post is from 7 years ago.
    We can provide any amount of proof of ownership of the “Magma” brand, domain, etc. that you would care for.

    Please help us to get this cleaned up.
    I would be happy to contact you in any way to prove my/our identity and legal right to the site.

    Thank you.

  • Unknown's avatar
    kokkieh · Staff · Mar 13, 2018 at 8:36 am
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    That site links to magma.com in its content. Any person on any site on the internet can add links to magma.com to their sites. That won’t give you a claim of ownership over those sites either. No content appearing on a site can be used to verify ownership, period.

    And linking to a domain is not the same as the domain being connected to a WordPress.com site or account in our system, meaning there has never been an upgrade purchased by a WordPress.com account for a WordPress.com site to make a connection between that domain and our servers. Even if it were, that would not verify your ownership, as we have no way of knowing that the person who owns a domain at another registrar is the same person who bought an upgrade to connect that domain on a WordPress.com site.

    The only way to verify your ownership of the WordPress.com site is via the methods available in our account recovery form. If you’re unable to provide those forms of verification there is nothing more we can do.

    Recover Your Account

  • Unknown's avatar
    junk497721311 · Member · Mar 13, 2018 at 6:12 pm
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    Your notes are pretty obvious.
    I am an IT administrator. I understand your security concerns.

    My point is that it is obvious to everyone that magmafication.wordpress.com was created by a Magma person (Magma logo, physical address, phone number, etc.) likely Victoria Kohlhorst, Senior Marketing Manager as noted on the site.
    It has links to the real Magma.com site (now redirecting to onestopsystems.com) that I was pointing out to show how they are clearly related.
    Victoria left Magma many years ago.
    One Stop bought Magma 3 years ago.
    Victoria’s mailbox was deleted by Magma prior to One Stop owning them.
    I do not have the emails, access to a long gone mailbox, or a paper trail from a previous company from 10 years ago.
    What I/we do have is ownership/branding rights for the Magma logo and products.
    We want the information on that site to no longer be available through any means.
    This is basically a “Cease and Desist” type situation.
    Before I involve our lawyers, I would appreciate any help you can give to make that site go away.

    Again, I would be happy to do anything to prove my/our identity but would prefer not to do it in this public forum.

    Thank you for any and all assistance.

  • Unknown's avatar
    kokkieh · Staff · Mar 14, 2018 at 6:59 am
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    I see you’ve also contacted us via email, so I’m closing this thread. Please continue working with us there.

  • The topic ‘Need to delete a very old site’ is closed to new replies.

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About this topic

  • In: Support
  • 4 participants
  • 11 replies
  • Last activity 8 years
  • Latest reply from junk497721311

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