Need to delete entire blog, cannot delete because need to cancel my domain HELPP

  • Unknown's avatar
    jassycooper · Member ·

    I am wanting to permanently delete my blog and can’t because I apparently have to cancel my domain which I have tried to and it isn’t allowing me. Please help as I want it delete straight away!!!

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I see that you have two custom domains associated with your blog, asonderthought.com and explorethespot.com.

    So that we are on the same page, once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it.

    If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

    For more information on using the domain elsewhere, please see:

    http://en.support.wordpress.com/domains/domain-management/

    Just wanted to give you a heads up!

    If you want to permanently delete your site, please follow this guide:
    http://en.support.wordpress.com/delete-site/

    Please read the warnings and advice before deleting a site, as we can’t revert a site deletion for any reason.

    If you want to hide your site instead, you can use the following guide to make your site private so only you and other members of the site can view it when logged in:
    http://en.support.wordpress.com/settings/privacy-settings/

    Let me know if you want to proceed with the cancellation.

    Thanks!

  • Unknown's avatar
    jassycooper · Member ·

    Hi there, thanks for your help.
    I am wanting to cancel both domains and delete the whole blog.
    It says that I am unable to cancel them because I have passed the period of a refund. I am not wanting a refund but I am just wanting everything deleted.
    Could you please help me with that?
    Kind regards.

  • Unknown's avatar
    timethief · Member ·

    Please be patient while waiting for a Staff response.

  • staff-doublebassd · Staff ·

    Hi @jassycooper,

    I have deleted both domains, so you should now be able to proceed with the cancellation of the blog from the instructions provided below.

    Let me know if you have any questions.

    Thanks!

  • Unknown's avatar
    jassycooper · Member ·

    Thankyou for deleting the domains but it says on my site i still have one domain remaining and wont let me delete the site unless i ‘manage its purchases.’ are you able to delete this domain also?
    Kind regards

  • staff-doublebassd · Staff ·

    Hi there,
    It was a site redirect upgrade that was left in the account. I have removed that as well.

    Let me know if still have any troubles deleting your site.

    Thanks!

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