Need to delete my profile and request for an reimbursement

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  testoaus · Member · Apr 14, 2015 at 1:18 am

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  Need to delete my profile and request for an reimbursement for $ 99.00

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 14, 2015 at 1:22 am

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  Hi there,

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

  The refund period for Domain Registrations and Renewals is 48 hours. https://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  See here:
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/
  as well as
  Dashboard > Store > Billing History
  http://en.support.wordpress.com/Billing-History/

  Note: I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  testoaus · Member · Apr 14, 2015 at 1:34 am

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  Thanks “timethief” I’ll wait to hear from the wordpress Staff, I was just charged $ 99.00 from my credit card and I require words press to reimburse the funds and delete my entire profile,

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  shawnajroberts · Member · Apr 15, 2015 at 5:04 pm

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  Hi there! I’ve just issued a refund for your automatic renewal. It normally takes around a week for a refund to appear on your bank statement.

  We do not delete WordPress.com accounts, but you can delete your sites:

  If you want to permanently delete your site, follow the guide below:

  Delete a Website

  Please read the warnings and advice before deleting a site, as we can’t revert a site deletion for any reason and no one will be able to use that WordPress.com domain again.

  If you want to hide your site instead, you can use the following guide to make your site private so only you and other members of the site can view it when logged in:

  http://en.support.wordpress.com/settings/privacy-settings/

  Please let me know if I can help with anything else!