Need to delete my site

  • Unknown's avatar
    globalsustainabilityleadershipinstitute · Member ·

    Each time I try to remove my site it says ‘We are still in the process of removing your previous plan. Please check back in a few minutes and you’ll be able to delete your site.’

    I have waited days and it still gives me the same message.

    Additionally my original domain was texassig.org

    This still shows up as the top search result on google. How do I make it go away?

    ‘

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    Before you can delete the site, we’ll need to downgrade the site texassigorg.wpcomstaging.com first. To downgrade the site, we must confirm that you understand:

    1. Any content (pages, posts, media, comments, etc.) added after adding outside themes and plugins will be lost.
    2. Any custom content created by plugins and themes will not be carried over.
    3. Plugins and third-party themes can no longer be used.
    4. The site will revert to using the old theme.

    Once we revert the site, you’ll be able to delete the site by following the steps here (this is not something we can do for you): https://wordpress.com/support/delete-site/

    Regarding Google (and other search engines), it’s up to them when their cache is updated. You can send them a request to remove your information, but there’s no specific time frame when they’ll honor the request. You can read more about this here: https://support.google.com/websearch/answer/11080680?hl=en

    You would also need to contact other search engine providers to see if they offer a similar workflow.

    We can proceed with the downgrade once you’ve confirmed. Thanks!

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