Need to delete old site – old email is de-activated……
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Hi,
A few years ago I set up a site and forgot about it. It’s pretty terrible and it’s coming up on google instead of my new site.
The email address that I used to register (email visible only to moderators and staff) was a paid email (connected to another site) that I de-activated so it doesn’t exist anymore so I can’t check it to re-set the password.
The site I want deleted is https://musictherapistsa.wordpress.com
Is there an alternative way you can verify that I’m me..and delete the site?
Thanks so much!
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This is the support forum and our Support Staff cannot assist with Account Recovery; only Account Recovery Staff can assist. You have to start by recovering the account. Please use the account recovery form
https://en.support.wordpress.com/account-recovery/ -
Thank you…
but I can’t provide any of the proof of identity info…
1. It was a free site – so there are no bank statements
2. Activation URL – went to the email address that is no longer valid or can be accessed which is the initial problem
3. Factor authentication codes – also went to the email address that is no longer valid or can be accessed….What else can I do? Thanks!
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I would submit as much info as possible on this form https://wordpress.com/wp-login.php?action=recovery including Extra Details.
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It won’t let me submit the form without ticking the proof of identity boxes…it just says form can’t be submitted without them….so I’m stuck. :(
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