need to delete site – but need to delete theme first

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  acatholicagenda · Member · Jul 13, 2017 at 11:28 am

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  need to delete site and it sends me to manage purchases.

  I have a premium theme associated with the site that I am unable to remove and hence unable to delete the site.

  Can you delete the theme for me?

  The blog I need help with is: (visible only to logged in users)

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  pavanraheja · Member · Jul 13, 2017 at 11:32 am

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  Hi acatholicagenda,
  Staff would be able to assist you further in deleting your site with upgrades, to learn more about it read here:
  Deleting a Site with Upgrades

  I have tagged the staff, someone will get in touch soon.
  Thanks for your patience.

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  acatholicagenda · Member · Jul 13, 2017 at 11:35 am

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  Thanks a lot – I have followed the prompt to “manage upgrades”

  The upgrade was a one-off purchase and I can’t seem to remove it.

  Any further help would be greatly appreciated.

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  gemmacevans · Member · Jul 13, 2017 at 11:45 am

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  Hi acatholicagenda,

  I’ve removed the premium theme so you should be able to delete your site now.

  Come back to me if you have any problems though.

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  acatholicagenda · Member · Jul 13, 2017 at 11:56 am

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  Many thanks!!

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  gemmacevans · Member · Jul 13, 2017 at 12:14 pm

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  You’re welcome!