Need to delete website

  • Unknown's avatar
    ccuevo24 · Member ·

    I want to delete my domain http://www.hoopwithcait.com but I’m unable to access it because I’m receiving this message

    ‘There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Learn more about debugging in WordPress.’

    This is my other website that I own, but was unable to reach you through chat unless I logged into my website.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    To avoid confusion, there are three different “WordPress” at play here:

    1. The free, open-source WordPress software which powers your website.
    2. WordPress.org which is the open-source project that works on the WordPress software and where you can get the software for free to use on your own hosting provider.
    3. WordPress.com which is a managed hosting provider of the WordPress software and with whom you’re contacting now.

    Since your site is not hosted with us, we’re limited to what we can help with and advise. But I can get you pointed in the right direction to get help.

    You should reach out to your host JustHost for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem with your website and help you delete things.

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope that helps!

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