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Forums / Need to identify original account email to login

Need to identify original account email to login

  • Unknown's avatar
    execdeck77 · Member · Jun 11, 2024 at 2:14 pm
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    Hi there,
    I need to know the original email account used for a site (turnaroundinterview.wordpress.com) so that we can close this site down.
    The site was originally set up many, many years ago, and we are having trouble identifying the email used to create the account.
    Can you please help identify this email?
    Thanks you,
    John

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    2020testjj · Member · Jun 11, 2024 at 2:33 pm
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    For security reasons, Staff will not provide information like the email address associated with that site. But, it looks like turnaroundinterview.wordpress.com is set to Private, meaning that no one can access it unless they were added as a User or invited to view the site. Being Private means it is also not indexed by search engines.

    If you still want to try to delete the site, it might be possible to figure out the Site Owner email by clicking the “request access” link that appears on the site.

    A notification of that request will be sent to the site owner’s email. You could then check all the possible email addresses to see if and where that request landed and then use that info to try and recover the account.

    Hope that helps.

  • The topic ‘Need to identify original account email to login’ is closed to new replies.

Tags

  • account
  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from execdeck77

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