Need to locate FTP credentials for godaddy migration

• 

  gotyourbackva · Member · Mar 11, 2015 at 8:43 pm

  • Copy link
  • Add topic to favorites

  I purchased hosting through wordpress and have no idea what company actually is providing the service. So I cannot locate the information needed for godaddy to successfully migrate the site.
  The domain is wegybnow.org. Since I seem to be unable to use plugins for the site, I am going to have the site hosted with godaddy so I can add integrations that will make the site more appealing.

  GoDaddy is requesting the following information:

  HOST LOCATION OR IP ADDRESS:
  I think its 192.0.78.25 I found this information online. It may be wrong.

  FTP USERNAME:
  I have no idea what this is.

  FTP PASSWORD:
  I have no idea what this is either.

  Can someone please provide assistance?

  I am so frustrated with wordpress and their lack of immediate assistance. If I could, I’d trash the site altogether and start over..

  The blog I need help with is: (visible only to logged in users)

• 

  thatrobyn · Member · Mar 11, 2015 at 8:46 pm

  • Copy link

  Hello there!

  We don’t provide FTP access to our servers. However, if you want to migrate your content from WordPress.com to a self-hosted WordPress.org site on GoDaddy, you can do so simply by running an export/import.

  Export from your WordPress.com site:
  http://en.support.wordpress.com/export/

  Import into your new site using the WordPress.org-specific steps:
  http://codex.wordpress.org/Importing_Content

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!