Need to make changes to website
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I am an admin asst. I am trying to sign onto our website to remove a banner. When I try to sign on, it says that we are temporarily locked out. I need to get this banner removed or we are facing legal action. Please help!
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Hi @janemccracken what’s the website in matter? Did you forget your password? Are you sure is a WordPress.com account?
Looking forward to hearing from you!
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The site is hosted by a different company, however it has a wordpress password sign-on to access the site to make changes. When I try and sign in, it says that I am temporarily locked out. It then has a spot to enter an email address to have it reset, but we are not receiving a response to any email address I put in.
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